IRCTC Hospitality Monitor Recruitment 2026 Introduction
The Indian Railway Catering and Tourism Corporation (IRCTC) North Zone is conducting a walk-in interview drive for 92 Hospitality Monitors on contract. This recruitment will be for an initial term of 2 years, with a provision to extend for one more year subject to performance and the requirement of the organization. Direct entry for all eligible Indian nationals with a degree in hotel Management, Culinary Arts and tourism. Candidates will be paid a consolidated monthly remuneration of ₹30,000 and applicable allowances. Selection is based on the verification of documents and personal interviews at five regional centres in June 2026. Candidates will have to present their credentials at any of the following centre: New Delhi, Srinagar, Chandigarh, Jaipur, or Lucknow. The form is open to all freshers, considering they carry a duly filled application form with their mark sheets, certificates, and category proof in original. This is a direct recruitment drive, and hence, there is no requirement to register online or pay an application fee beforehand.
IRCTC Recruitment Interview Date & Venue
| Date/Day | Timing | Venue |
|---|---|---|
| 03, 04 & 05, June, 2026 (Wednesday, Thursday & Friday) | 11:00 AM to 05:00 PM | IRCTC, North Zone: B -148 , 11th Floor Statesman House, Barakhamba Road, Connaught Place, New Delhi -110001 |
| 11 & 12, June, 2026 (Thursday & Friday) | 11:00 AM to 05:00 PM | Institute of Hotel Management, Srinagar Rajbagh, Srinagar, Jammu & Kashmir - 190008 |
| 15 & 16, June, 2026 (Monday & Tuesday) | 11:00 AM to 05:00 PM | Chandigarh IRCTC, Regional Office: SCO – 150,151,152, Ground Floor, Sector 34-A, Chandigarh - 160022 |
| 18 & 19, June, 2026 (Thursday & Friday) | 11:00 AM to 05:00 PM | Jaipur, Rajasthan IRCTC, Regional Office: 1st Floor, (Above Union Bank), Jeevan Prakash Building, LIC, Ambedkar Circle, Bhawani Singh Road, Jaipur - 302005 |
| 23 & 24, June, 2026 (Tuesday & Wednesday) | 11:00 AM to 05:00 PM | Lucknow, Uttar Pradesh IRCTC, Regional Office: Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow - 226010 |
Hospitality Jobs Salary
- CTC: Rs. 30,000/- per month (including of Statutory Deductions)
- Daily Allowance: Rs 350/- per day for on-duty on-board in train (s) (100% for more than 12 hours,70% for 6 to 12hours, and 30% for less than 6 hours)
- Lodging Charges: Rs.240/- only if night stay is involved at outstation.
- National Holiday Allowance (NHA): As per extant policy (if worked).
IRCTC Hospitality Monitor How to Apply
- 1Candidates must fill out the prescribed application form carefully and completely.
- 2The completed application form should be submitted at the interview venue
- 3Candidates must keep all original documents for verification.
- 4One set of self-attested photocopies of required documents must also be submitted.
- 5Candidates should bring two recent passport-size photographs.
- 6A personal interview will be conducted for selection.
- 7Shortlisting will be done based on qualifications, document verification, and interview performance.
- 8Final engagement will be offered according to merit and available vacancies.
- 9Selection will also be subject to verification of antecedents and submitted details.
Eligibility Criteria of Hospitality Jobs
Education
(1) Full time B.Sc. in Hospitality and Hotel Administration from a Central or State institute of Hotel Management (CIHM/SIHM/ PIHM) affiliated to National Council of Hotel Management and Catering Technology (NCHM & CT)/ UGC/AICTE/Government of India. (2) BBA/MBA(Culinary Arts) from Indian Culinary Institutes under Ministry of Tourism. (3) B.Sc. Hotel Management and Catering Science from Government recognized Universities affiliated to UGC/AICTE/ Government of India/State Government. (4) M.B.A (Tourism and Hotel Management) from Government recognized Universities affiliated UGC/AICTE/ Government of India/State Government.
Experience
Freshers with relevant educational qualification are eligible to apply.
IRCTC Hospitality Monitor Recruitment Age limit
The Maximum Age limit is 27 years as of 1 May, 2026. Age relaxation will be given to SC/ ST/ OBC/PwBD/ Ex Serviceman applicants as per Government guidelines. Upper age is relaxable by 5 years for SC/ST applicants, by 3 years for OBC applicants, and by 10 years for PwBD applicants. Ex-Service Men- Up to the extent of service rendered in defense plus 30 years.
IRCTC Recruitment Selection Process
- 1Document Verification
- 2Personal Interview
- 3Merit List
- 4Medical Fitness Test
IRCTC Recruitment : Candidates must Carry following Document
- 10th class Mark sheet & Certificate.
- 12th class Mark sheet & Certificate.
- Graduation year-wise all Marksheets & Certificate/degree (Provisional Certificate/degree issued from concerned University may also be considered). Candidates passed out from IHMs should carry all six semesters marksheets, consolidated marksheet issued from IGNOU & degree/certificate issued from IGNOU.
- Post-Graduation or any other higher academic/ education (year-wise all Marksheets & Certificate).
- All Experience Certificates in chronological order.
- Caste certificate supporting SC/ST/OBC category. OBC certificate should be for non-creamy layer category and should not be issued more than 1-year-old.
- EWS/PwBD certificate (If applicable ).
- Candidates should carry one set of self-attested photocopy of all above documents along with all originals.
- Proof of Identity & Proof of Address.
- Any other relevant documents.
IRCTC Hospitality Monitor Recruitment 2026 : Post Placing
The selected candidates may be posted in
1. Delhi-NCR 2. UttarPradesh 3.Rajasthan 4. Himachal Pradesh 5. Punjab 6. Haryana 7. Uttarakhand 8. Chandigarh 9. Jammu & Kashmir Areas under IRCTC NZ. However, candidates may be deployed /posted anywhere in India at the discretion of IRCTC.
The IRCTC Hospitality Monitor Organizational Context
- Parent Organization: Indian Railway Catering and Tourism Corporation (IRCTC)
- Sector: Public Sector Undertaking (PSU) under the Ministry of Railways, Government of India
- Function: IRCTC oversees catering, tourism, and hospitality services for Indian Railways, including train catering, station services, and tourism packages
- Employment Type: The Hospitality Monitor role is contractual, with an initial tenure of 2 years, extendable based on performance and operational requirements
Hospitality Monitor Job Role
- Responsibility for the supervision/monitoring of food production, quality & services in nominated mobile/static catering units.
- Ensuring compliance of company policies and standard hospitality procedures/practices.
- Collecting feedback, its analysis and course correction.
- Supervising & educating the staff in efficient upkeep of equipment and devices
- Resolving customer/passenger care related issues and effective complaint management.
- Ensuring statutory compliance / regulations as applicable.
General Instructions
- This engagement is purely contractual in nature and will not entitle any candidate to claim for regular/permanent employment in IRCTC.
- Contract may be terminated by giving one month notice by either side. If performance during contract period is not found satisfactory the contract may be terminated without any notice.
- Only Indian Nationals are eligible to apply.
- Those working in Govt. / PSUs may apply through proper channel or submit NOC at the time of Interview or should submit proper relieving letter from present employer in the event of selection in IRCTC.
- IRCTC reserves the right to cancel/ amend the advertisement and/or the selection process at any time without prior noticeIRCTC reserves the right to cancel/ amend the advertisement and/or the selection process at any time without prior notice
- The number of vacancies to be filled (including Reserve Panel) may increase or decrease depending on the actual requirement of IRCTC at the time of engagement.
- Candidates should ensure that they fulfill the eligibility criteria prescribed for the post they have applied. In case, it is found at any stage of selection process or even after engagement that the candidate has furnished false or incorrect information or suppressed any relevant information/ material facts or does not full fill the criteria, his / hercandidature / services will be summarily terminated.
- The selected candidate(s) have to furnish security deposit of Rs. 25,000/- in the form of Demand-Draft payable to IRCTC Ltd, New Delhi.
- No TA/DA will be paid to the candidates for attending the walk in interview.
- Knowledge of computer (MS Office), preparation of reports is desirable.
- Candidate can appear for interview at any one convenient place only.
IRCTC Hospitality Monitor Interview Preparation Tips
- A strong interview preparation for IRCTC Hospitality Monitor requires a balanced mix of industry knowledge, communication ability, and confident presentation skills.
- Prepare a crisp 1-minute introduction highlighting your hospitality qualification and any internship or practical training experience in the field.
- Since the role involves supervision of pantry cars and catering units, revise key hospitality fundamentals such as FSSAI food safety regulations, hygiene protocols, and basic inventory control systems.
- Be ready for situational questions that test your behaviour and decision-making, especially how you would handle complaints from passengers regarding food quality in a calm and professional manner.
- Clearly demonstrate your working knowledge of MS Office tools and your ability to prepare structured reports, as these are essential requirements mentioned in the role.
- Maintain a professional appearance by wearing formal business attire to create a positive first impression during the interview.
- Organize all academic documents, including semester-wise mark sheets, in chronological order to ensure smooth verification and avoid confusion.
- Keep a customer-focused mindset throughout the interview, showing that passenger satisfaction and service quality are your top priorities.
- Present yourself as calm, organized, and solution-oriented, as these traits are highly valued for monitoring and operational roles in hospitality services.
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